If you’re looking to transfer ownership of your Ring doorbell to a new owner, it’s a relatively simple process. The device can be easily released from your ownership through the Ring app, making it immediately available to a new owner. This can be useful if you’re moving out of a home or selling it, and want to leave the Ring doorbell behind.
To transfer ownership of your Ring doorbell, you’ll need to open the Ring app. From there, you’ll select the device you want to release from your ownership and navigate to the device settings. Once you’re in the general settings, you’ll be able to select the option to remove the device from your ownership. It’s important to note that you’ll need to complete this process for each device you want to release, even if it’s still installed on a home you’re leaving behind.
Overall, transferring ownership of your Ring doorbell is a straightforward process that can be completed quickly and easily through the Ring app. Whether you’re moving out of a home or selling it, releasing your Ring doorbell from your ownership can make it available for a new owner to use and enjoy.
Preparation for Transfer
Before transferring ownership of your Ring Doorbell to a new owner, there are a few things you need to do to ensure a smooth transition. Here are some steps you can take to prepare for the transfer:
- Save any important videos: If you have any videos saved on your Ring Doorbell that you want to keep, make sure to download them and save them to your computer or other device. Once you transfer ownership, you will no longer have access to these videos.
- Cancel your Ring Protect plan: If you have a Ring Protect plan for your Ring Doorbell, you will need to cancel it before transferring ownership. You can do this by going to the Ring app, selecting your device, and then selecting “Plan” and “Cancel Plan.” Keep in mind that you will not receive a refund for any unused portion of your plan.
- Remove any personal information: Before transferring ownership, make sure to remove any personal information from your Ring Doorbell and app. This includes your name, email address, and any other identifying information.
- Reset your Ring Doorbell: To remove your Ring Doorbell from your account and prepare it for transfer, you will need to reset it to its factory settings. You can do this by pressing and holding the setup button on the back of the device for 20 seconds. Once the device has been reset, it will be ready for the new owner to set up.
By following these steps, you can ensure that the transfer of ownership for your Ring Doorbell goes smoothly and without any issues.
Process of Transferring Ownership
If you need to transfer ownership of your Ring Doorbell to a new owner, it’s a straightforward process. Here are the steps you need to follow:
Remove Ring Doorbell from Current Account
- Open the Ring app.
- Tap the three lines (≡) on the top left corner of your Dashboard.
- Tap Devices.
- Select the device you want to release from your ownership.
- Tap Device Settings.
- Tap General Settings.
- Select Remove this Device.
Invite New Owner
After you have removed your Ring Doorbell from your account, you can invite the new owner to set up the device on their account. Here are the steps:
- Open the Ring app.
- Tap the three lines (≡) on the top left corner of your Dashboard.
- Tap Devices.
- Tap the specific device you want to transfer ownership of.
- Tap Shared Users.
- Tap Add User.
- Enter the email address of the new owner and select their level of access.
- Tap Send Invite.
Once the new owner accepts the invitation and sets up the Ring Doorbell on their account, they will have full control over the device. Keep in mind that if you have a Ring Protect subscription, the new owner will need to set up a new subscription if they want to continue using it.
In summary, transferring ownership of your Ring Doorbell is a simple process that involves removing the device from your account and inviting the new owner to set it up on their account. Follow the steps outlined above, and you’ll be able to transfer ownership in no time.
Post-Transfer Activities
Confirm Transfer Completion
After transferring ownership of your Ring Doorbell to a new owner, it is important to confirm that the transfer has been completed successfully. This will ensure that the new owner has full access to the device and can use it without any issues.
To confirm the transfer completion, you should log out of the Ring app and ask the new owner to log in with their own account. If they can see the device and access its settings, the transfer has been completed successfully.
Set Up by New Owner
Once the transfer has been completed, the new owner will need to set up the Ring Doorbell to their own preferences. This includes setting up motion detection, notifications, and other settings.
To set up the Ring Doorbell, the new owner should follow these steps:
- Download the Ring app on their smartphone.
- Create a new account or log in with an existing one.
- Tap the “+” button in the top right corner of the dashboard.
- Follow the on-screen instructions to add the Ring Doorbell to their account.
It is important to note that the new owner will need to have a Ring Protect subscription to access certain features, such as video recording and storage. They can purchase a subscription through the Ring app.
In addition to setting up the Ring Doorbell, the new owner should also ensure that their Wi-Fi network is compatible with the device. They should have a strong and stable Wi-Fi signal in the location where the Ring Doorbell is installed.
By following these post-transfer activities, you can ensure that the new owner of your Ring Doorbell can use it without any issues and enjoy all of its features and benefits.
Can I transfer my Ring Protect plan to a new device?
Yes, you can transfer your Ring Protect plan to a new device. However, you need to contact the Ring support team to do so. Alternatively, you can cancel the plan that you no longer need and subscribe to a new plan for the new device.
It’s important to note that if you have Ring Protect Plus or Pro, all Ring home cameras and doorbells at one address are covered automatically. If you’re currently using Ring Protect Basic and want to add more home devices at the same address, you can upgrade to Ring Protect Plus or Pro to cover unlimited Ring home cameras and doorbells, or sign up for a second Basic plan to cover one additional Ring home camera or doorbell.
To transfer your Ring Protect plan to a new device, you need to follow these steps:
- Contact the Ring support team and provide them with your account information and the details of your new device.
- The support team will verify your account and assist you in transferring your Ring Protect plan to the new device.
- Once the transfer is complete, you will receive a confirmation email from Ring.
It’s important to note that you cannot transfer your Ring Protect plan to a device that is already associated with another account. If you want to transfer your plan to a used device, you need to release it from the previous owner’s account first.
In summary, transferring your Ring Protect plan to a new device is possible, but you need to contact the Ring support team to do so. Additionally, upgrading to Ring Protect Plus or Pro can provide coverage for all Ring home cameras and doorbells at one address.
What happens to my Ring plan when I transfer ownership of my device?
When you transfer ownership of your Ring device to a new owner, your Ring plan will not automatically transfer with it. The new owner will need to purchase their own subscription plan to take advantage of Ring’s features and services.
If you have a Ring Protect subscription plan, you can cancel it before transferring ownership of your device. Once you cancel the plan, it will not renew, and you will not be charged for it again. You can also transfer your subscription to a new Ring device that you own.
To cancel your Ring Protect subscription, follow these steps:
- Open the Ring app and tap on the three lines in the top left corner.
- Tap on “Plans.”
- Select the plan you want to cancel.
- Tap on “Cancel Plan” and follow the prompts to confirm the cancellation.
If you have a Ring Protect Plus subscription plan, you can also transfer it to a new device that you own. To transfer your subscription, follow these steps:
- Open the Ring app and tap on the three lines in the top left corner.
- Tap on “Plans.”
- Select the plan you want to transfer.
- Tap on “Transfer Plan” and follow the prompts to transfer the plan to a new device.
It’s important to note that if you transfer your Ring device to a new location, you may need to update your address in the Ring app to ensure that emergency services are dispatched to the correct location in case of an emergency.
In summary, when you transfer ownership of your Ring device, your Ring plan will not transfer automatically. You can cancel your subscription plan or transfer it to a new device that you own. Make sure to update your address in the Ring app if you transfer your device to a new location.
Potential Issues and Solutions
When transferring your Ring Doorbell to a new owner, there are a few potential issues that may arise. Here are some common problems and solutions to help make the process as smooth as possible:
Issue: Device Ownership Transfer Takes Too Long
If the previous owner does not respond to the device ownership transfer request, the process can take longer than expected. In this case, it’s best to follow up with the previous owner and remind them to approve the transfer. If they still do not respond, you may need to contact Ring customer service for further assistance.
Issue: Device Not Working Properly After Transfer
If the device is not working properly after the transfer, try resetting the device and setting it up again. If the issue persists, contact Ring customer service for further assistance.
Frequently Asked Questions
How do I remove a Ring device from my account?
To remove a Ring device from your account, open the Ring app and follow these steps:
- Tap the three lines (≡) on the top left corner of your Dashboard.
- Tap Devices.
- Select the device you want to release from your ownership.
- Tap Device Settings.
- Tap General Settings.
- Select Remove this Device.
The device will immediately be available to a new owner.
Can I reuse a Ring doorbell that was previously owned?
Yes, you can reuse a Ring doorbell that was previously owned. However, you need to remove the device from the previous owner’s account before you can set it up on your own account. Follow the steps outlined in the previous question to remove the device from the previous owner’s account.
Once the device is removed, you can set it up on your own account and start using it.
Is there a way to reset a Ring device to factory settings?
Yes, there is a way to reset a Ring device to factory settings. To do this, follow these steps:
- Press and hold the setup button on the device for 20 seconds.
- Release the button after 20 seconds.
- The device will reset to factory settings and the light on the front of the device will start flashing.
Once the device is reset, you can set it up on your own account and start using it.