If your Geeni Camera Won’t Connect To WI-FI network, you’re not alone. Many users have reported issues with their cameras not being able to connect to the Wi-Fi network, making it impossible to access the camera’s features and settings. Fortunately, there are several things you can do to troubleshoot the issue and get your camera up and running again.
A Geeni camera may fail to connect to Wi-Fi due to an incorrect password during setup or a weak signal caused by distance from the router. Ensure the right password is used in the Geeni app and try moving the camera closer or resetting the router for better connectivity.
Why Geeni Camera Won’t Connect To WI-FI
If you’re having trouble connecting your Geeni camera to Wi-Fi, there could be several reasons why. Here are some common issues that may be preventing your Geeni camera from connecting to Wi-Fi:
Incorrect Wi-Fi password
Make sure you have entered the correct Wi-Fi password during the setup process. Double-check to make sure there are no typos or mistakes in the password you entered.
Weak Wi-Fi signal
If the Wi-Fi signal is too weak, your Geeni camera may not be able to connect to the network. Try moving your camera closer to your Wi-Fi router or resetting your Wi-Fi router to see if that helps.
Outdated app version
If you’re using an outdated version of the Geeni app, it may not be compatible with your camera. Make sure you have the latest version of the app installed on your device.
Router issues
Your router may be experiencing issues that are preventing your Geeni camera from connecting to Wi-Fi. Try resetting your router or contacting your internet service provider for assistance.
Firmware updates
Make sure you have the latest firmware updates installed on your Geeni camera. Check for updates in the device settings to make sure your camera is up to date.
VPN enabled
If you have a VPN enabled on your device, it may be preventing your Geeni camera from connecting to Wi-Fi. Try disabling the VPN and see if that helps.
By addressing these common issues, you should be able to get your Geeni camera connected to Wi-Fi in no time.
Troubleshooting Geeni Camera Won’t Connect to Wi-Fi
If you are experiencing issues with your Geeni camera not connecting to Wi-Fi, there are a few things you can try to troubleshoot the problem. Here are some steps you can take to get your Geeni camera connected to Wi-Fi:
Try A Different Setup Mode
If you’re having trouble connecting your Geeni camera to your Wi-Fi network, you may want to try a different setup mode. Geeni cameras have two different setup modes: QR mode and Easy mode.
QR Mode
QR mode is a quick and easy way to connect your Geeni camera to your Wi-Fi network. Here’s how to use it:
- On the Home screen select the Devices button from the bottom right to add your new device
- From the Devices screen, select the (+) icon in the top right corner
- Select Continue to pair your Smart Camera device
- Select Continue on the Power on the Device screen
- On the Confirm Pairing Mode screen, select Ready to pair if the indicator
- Select your Wi-Fi network, enter the password and select continue
- Hold your Smart Camera about 6in from your phone to scan the QR code. You will
hear a tone on the device. Once heard, select the I heard the sound button - Select Continue from the Device Paired screen
- Name your Camera or select a preset name to be displayed on the Home Screen
- Select Continue on the Congratulations! screen
If QR mode doesn’t work for you, you can try Easy mode.
Easy Mode
Easy mode is a more traditional setup method that involves manually connecting your camera to your Wi-Fi network. Here’s how to use it:
- Open the Geeni app and tap the “+” icon to add a new device.
- Select “WiFi Camera” from the list of device types.
- Type in your Wi-Fi password, then hit Next Step.
- Look at the top right corner of the screen and look for QR mode, tap it and it will show Easy Mode.
- Choose Easy Mode
- Confirm “Yes, it is flashing quickly” and tap “Next step“
- Wait for the 2 minutes countdown, then tap “Done” once connected.
If you’re still having trouble connecting your Geeni camera to your Wi-Fi network, make sure that your Wi-Fi network is working properly and that your camera is within range of your Wi-Fi router. You may also want to try resetting your camera and starting the setup process again.
Check Network Settings
If your Geeni camera won’t connect to Wi-Fi, the first thing you should do is check your network settings. Here are a few things to keep in mind:
- Make sure your Wi-Fi network is working properly. Check if other devices, such as your smartphone or laptop, can connect to the network. If they can’t, you may need to reset your router or contact your internet service provider.
- Check if your Geeni camera is within range of your Wi-Fi network. If it’s too far away, the signal may not be strong enough for the camera to connect. Try moving the camera closer to the router and see if that helps.
- Make sure you’re using the correct Wi-Fi network name and password. Double-check the information you entered during the setup process to ensure there are no typos or errors.
- If your Wi-Fi network has both 2.4GHz and 5GHz bands, make sure you’re connecting to the 2.4GHz band. Geeni cameras only work with 2.4GHz Wi-Fi networks.
- If you’ve recently changed your Wi-Fi network name or password, you’ll need to update the settings on your Geeni camera as well.
By checking your network settings, you can often identify and resolve issues that may be preventing your Geeni camera from connecting to Wi-Fi.
Move Camera Closer
If your Geeni camera is not connecting to your Wi-Fi network, one possible solution is to move the camera closer to your Wi-Fi router or access point. This can help improve the strength of the Wi-Fi signal and make it easier for the camera to connect.
Here are a few steps you can take to move your camera closer:
- Check the location of your Wi-Fi router or access point. If it is far away from your camera, try moving it closer or consider using a Wi-Fi extender or booster to improve the signal strength.
- If your camera is mounted on a wall or ceiling, consider moving it to a different location that is closer to your Wi-Fi router or access point. This may require drilling new holes or using a different mounting bracket.
- If your camera is on a stand or tripod, try moving it closer to your Wi-Fi router or access point. You may need to use a longer power cable or extension cord to reach the new location.
- Once you have moved your camera closer, try connecting it to your Wi-Fi network again.
Remember to test the connection and make sure that the camera is working properly before moving it back to its original location.
Power Cycle Devices
If your Geeni camera is not connecting to Wi-Fi, power cycling your devices can help fix the problem. Power cycling involves turning off and on your devices, which can reset any network issues that may be causing connectivity problems.
To power cycle your devices, follow these steps:
- Turn off your Geeni camera by unplugging it from the power source.
- Turn off your Wi-Fi router by unplugging it from the power source.
- Wait for at least 30 seconds.
- Plug back in your Wi-Fi router and wait for it to fully restart.
- Plug back in your Geeni camera and wait for it to fully restart.
After power cycling your devices, try to connect your Geeni camera to Wi-Fi again. If it still doesn’t connect, try the other troubleshooting steps.
Note that power cycling can also help fix other connectivity issues with your Geeni devices, such as smart plugs or smart bulbs.
Reset Camera
If your Geeni camera won’t connect to Wi-Fi, you may need to reset it. Resetting the camera will erase all of its settings and return it to its default state. Here’s how to reset your Geeni camera:
- Locate the reset button on the back of the camera.
- Press and hold the reset button for 5-10 seconds.
- Release the button when you hear a voice prompt indicating that the camera has been reset.
Once the camera has been reset, you will need to set it up again. Follow the instructions in the Geeni app to connect the camera to your Wi-Fi network.
It’s important to note that resetting the camera will erase all of its settings, including any recorded footage. If you need to save any footage, be sure to download it before resetting the camera.
How to Reconnect Geeni Camera to Wi-Fi?
If you are experiencing issues with your Geeni camera’s Wi-Fi connection, there are a few steps you can take to reconnect it. Here are some steps you can follow:
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- Check your Wi-Fi network: Ensure that your Wi-Fi router is online and in range. Also, check if there are any Internet connection problems.
- Reset your Wi-Fi router: If the Wi-Fi signal is too weak, reset your Wi-Fi router, and try again.
- Reset your Geeni camera: Press and hold the reset button on the back of your Geeni camera for at least 10 seconds. The blue LED on the front of the camera will turn off. Release the button, and the camera will reboot.
- Reconnect your Geeni camera: Launch the Geeni app and tap on the “+” sign on the top right corner of the screen. Select “Wi-Fi Camera” and enter your Wi-Fi network name and password. Confirm that the blue LED on your camera is flashing quickly, and then tap “Next Step.” Your camera will connect to your Wi-Fi network.
- Check for firmware updates: Make sure you have the latest Geeni functionality by clicking “Check for firmware update (for IP IInd Gen Cam)” in your device settings.
By following these steps, you can reconnect your Geeni camera to your Wi-Fi network and ensure that it is functioning correctly. If you’re still having trouble, try resetting your camera or contacting Geeni customer support for further assistance.
Frequently Asked Questions
My Geeni camera won’t reset, what should I do?
If your Geeni camera is not resetting, make sure that you press and hold the reset button for at least 5 seconds. If that doesn’t work, try unplugging the camera from the power source and plugging it back in after a few minutes.
Geeni camera won’t scan QR code, what’s the issue?
If your Geeni camera won’t scan the QR code during setup, make sure that the QR code is visible and not damaged. Also, ensure that the camera lens is clean and free of any dirt or debris. If the issue persists, try resetting the camera and starting the setup process again.
Why is my Geeni device not connecting?
There could be several reasons why your Geeni device is not connecting to Wi-Fi. First, ensure that you have entered the correct Wi-Fi password during the setup process. Also, check whether there are any Internet connection problems. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again.
How do I get my Geeni camera back online?
If your Geeni camera is offline, make sure that it is connected to the Wi-Fi network. Check whether there are any Internet connection problems. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again. Also, ensure that the camera firmware is up-to-date.